Delivery and Returns

One-Month Money-Back Guarantee

The legal withdrawal period is limited to 14 days from the seller’s notification. We believe that’s too short, so we extend it to 30 days after you receive your package.

At tontau, we stand behind the quality of our products. That’s why we offer a one-month money-back guarantee. If you’re not satisfied with your purchase for any reason, you can return the undamaged item within 30 days of receipt, and we’ll refund the full purchase price—no questions asked.

Simply send us a short message with your invoice number and the reason for the return at reklamation@tontau.de, and we’ll take care of the rest. It’s that easy!

With tontau.com, you take no risk. Order today and experience the quality of our products for yourself!

 

Secure & Reliable Shipping

We ensure that your order is delivered safely and reliably. Below, you’ll find all the details regarding shipping costs and delivery times:


Country

Shipping Cost

Free Shipping

Delivery Time

Germany

€5.90

From €100 order value

Approx. 7 days

Austria

€16.99

Approx. 7 days

Switzerland

€21.90

Approx. 7 days

UK

€34.99

Approx. 7 days

France

€16.99

Approx. 7 days

Belgium

€16.99

Approx. 7 days

Netherlands

€16.99

Approx. 7 days

Denmark

€16.99

Approx. 7 days

Italy

€16.99

Approx. 7 days

Spain

€16.99

Approx. 7 days

 

Important Notes

  • Orders are processed as quickly as possible. If any delays occur, we will inform you via email.
  • Delivery times may vary during holidays or peak demand periods.
  • If you have any questions, our support team is happy to assist you.

 

Need help? Contact us anytime! info@tontau.de