Delivery and Returns
One-Month Money-Back Guarantee
The legal withdrawal period is limited to 14 days from the seller’s notification. We believe that’s too short, so we extend it to 30 days after you receive your package.
At tontau, we stand behind the quality of our products. That’s why we offer a one-month money-back guarantee. If you’re not satisfied with your purchase for any reason, you can return the undamaged item within 30 days of receipt, and we’ll refund the full purchase price—no questions asked.
Simply send us a short message with your invoice number and the reason for the return at reklamation@tontau.de, and we’ll take care of the rest. It’s that easy!
With tontau.com, you take no risk. Order today and experience the quality of our products for yourself!
Secure & Reliable Shipping
We ensure that your order is delivered safely and reliably. Below, you’ll find all the details regarding shipping costs and delivery times:
|
Country |
Shipping Cost |
Free Shipping |
Delivery Time |
|
Germany |
€5.90 |
From €100 order value |
Approx. 7 days |
|
Austria |
€16.99 |
– |
Approx. 7 days |
|
Switzerland |
€21.90 |
– |
Approx. 7 days |
|
UK |
€34.99 |
– |
Approx. 7 days |
|
France |
€16.99 |
– |
Approx. 7 days |
|
Belgium |
€16.99 |
– |
Approx. 7 days |
|
Netherlands |
€16.99 |
– |
Approx. 7 days |
|
Denmark |
€16.99 |
– |
Approx. 7 days |
|
Italy |
€16.99 |
– |
Approx. 7 days |
|
Spain |
€16.99 |
– |
Approx. 7 days |
Important Notes
- Orders are processed as quickly as possible. If any delays occur, we will inform you via email.
- Delivery times may vary during holidays or peak demand periods.
- If you have any questions, our support team is happy to assist you.
Need help? Contact us anytime! – Add info at the side for contact: info@tontau.de (Delivery information) and reklamation@tontau.de